❓FAQ

This page provides a comprehensive FAQ for FAQ users, covering common issues and their resolutions. Topics include withdrawal issues, AI response errors, image filtering, and reporting copyright vio

🗂️ FAQ - Frequently Asked Questions (FAQ)

Welcome to the FAQ section. Here, you’ll find answers to common questions and solutions to potential issues. If you need additional assistance, please feel free to contact us via our in-platform Customer Support Channel (ChannelTalk) for prompt support.

Here is the location of the in-platform customer support center, ChannelTalk.

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📌 Table of Contents

1. Incentive Monetization and Withdrawal Issues

2. AI Response-Related Issues

3. Character Image Filtering Issues

4. Copyright and Malicious Behavior Reporting

5. Additional Notes and Precautions

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1. Incentive Monetization and Withdrawal Issues

⚠️ If your withdrawal request is declined or your account is blocked (block status): This may be due to a determination of abusing or misuse. For more details and resolution, please contact us via our in-platform Customer Support Channel (ChannelTalk).

🛑 Common Reasons for Rejection or Blocking

1. Abusing or Misuse Determination

   • To ensure a fair platform environment, FAQ may restrict withdrawals or temporarily block accounts suspected of abuse.

   • These determinations are based on system data analysis and platform policies.

2. Policy Violations

   • Withdrawal requests may be denied if your activities are found to violate FAQ’s Terms of Service or policies.

🔧 How to Resolve the Issue

👉 Click to view detailed resolution steps

1. Pre-checks before contacting support

• Confirm whether your activities might have triggered an abuse determination.

• Ensure that your actions comply with FAQ’s policies.

2. Contact Customer Support

• Describe your situation and provide relevant information via Customer Support Channel (ChannelTalk).

• When contacting support, please include the following details for faster assistance:

  • The time when the issue occurred.

  • Screenshots or other supporting materials.

  • Details of your withdrawal request.

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2. AI Response-Related Issues

Caveduck's Character AI is designed to provide accurate and engaging responses. However, rare issues may occur, such as the following.

📋 Common Issues

• Reduced answer quality: Responses that are irrelevant to your question.

• Answer length issues: Responses that are too short or lack sufficient detail.

• Errors: Instances where the AI fails to provide a valid response.

🔧 How to Resolve the Issue

💡 Click to view resolution steps

1. When should you contact support?

• If the AI response is clearly inaccurate or insufficient.

• If technical errors prevent the AI from generating a response.

2. Information to include in your inquiry

• Record your question and the AI's response (if any).

• Include the time when the issue occurred and the context of your use.

✨ Tip: FAQ’s AI is continually being improved. Reporting inaccuracies or issues via ChannelTalk helps us enhance the service quality.

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3. Character Image Filtering Issues

FAQ uses an AI-based image screening system to ensure uploaded content is safe and appropriate. However, there may be exceptions.

In rare cases, innocuous images may be incorrectly flagged by the AI screening system. If this occurs, please submit an Image Re-Screening Request and contact Customer Support Channel (ChannelTalk) for a swift review.

🚫 Filtering Rules and Common Issues

• Images containing inappropriate or illegal content.

• Copyright infringement or unauthorized use of someone else’s content.

• Content designed to harass, incite hate, or create conflicts.

📌 How to Resolve Incorrect Filtering

🖼️ Click to view how to resolve image filtering issues

1. If an innocuous image is flagged incorrectly

• Submit an Image Re-Screening Request within the platform.

• After submitting the request, contact Customer Support Channel (ChannelTalk) with details about the flagged image.

2. Provide the following information for faster resolution:

• Links or IDs for the flagged content.

• Screenshots and any relevant explanations.

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4. Copyright and Malicious Behavior Reporting

FAQ is committed to maintaining a safe and enjoyable platform for all users. If you encounter any of the following behaviors, please report them immediately.

🚫 Examples of Violations

Violation Type	Description
Copyright Violation & Character Theft	Unauthorized use or reproduction of someone else’s copyrighted content.
Harassment	Creating content that targets individuals for harassment or hatred.
Community Disruption	Engaging in trolling, illegal activity, or actions that create conflicts.

How to Report Violations

📄 Please include evidence with your report. Attach files, screenshots, or links for quicker resolution.

Steps to Report:

1. Identify the issue or violation and collect evidence.

2. Contact Customer Support Channel (ChannelTalk) to report the issue.

3. FAQ will review the matter thoroughly and take appropriate action.

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Additional Notes and Precautions

📌 Inquiry Response Time Most inquiries are processed within 1-2 business days. However, complex cases may require more time.

⚠️ Precautions: When submitting your inquiry, include a detailed description of the issue and attach relevant materials (e.g., screenshots) to enable faster assistance.

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📢 Thank you for using FAQ!

We are always striving to provide the best possible service. 😊